Alec Pappas

Latest

• More than Machines: The Role of the Future Retail Salesperson in Enhancing the Customer Experience
• Using a Strobelight Analysis to Examine Relationship Inconsistency
• A Competitive Path to Cohesion: Multilevel Effects of Competitiveness in the Sales Force
• Operationalizing Salesperson Performance with Secondary Data: Aligning Practice, Scholarship, and Theory